Software support · Prague

Windows repair and clean reinstalls in Prague.

Won't boot, blue screens, updates stuck in a loop, or a machine so slow you've started planning its replacement. Fixed properly, with your files intact and an explanation of what went wrong.

Problems this covers

Windows won't start, or loops on the repair screen
Blue screen errors, at startup or at random
Updates that fail, hang, or reinstall endlessly
A laptop that takes minutes to become usable
Freezing, crashing, or programs that won't open
A machine you were told is "too old" to bother with

Is your laptop actually finished?

Usually not. A large share of machines people are ready to replace are running badly for fixable reasons: years of startup programs nobody removed, a drive that's full or failing, a bad driver, or an install that's simply accumulated too much. A clean reinstall on the same hardware often feels like a different computer.

Where the honest answer is that it isn't worth it, you'll get that answer too. There's no sense charging you to nurse along a machine that needs replacing, and I'd rather say so than take the money.

What a repair involves

  • Diagnosis: working out whether it's software, storage, or something hardware-related that needs a workshop instead.
  • Backup first: your files are secured before anything invasive happens, not after.
  • Repair or reinstall: boot repairs, driver fixes and update problems get sorted in place where possible. Where an install is too far gone, a clean reinstall is the faster route.
  • Drivers and updates: Wi-Fi, graphics, sound and printer all working before you get it back, not left as homework.
  • Your files back: restored where they were, with your programs reinstalled.
  • The explanation: what caused it, and what would keep it from happening again.

Repair or reinstall?

Repairing in place keeps your programs and settings, and it's the first thing to try. A clean reinstall wipes and starts fresh, which fixes almost anything software-related but means programs go back on afterwards. Which one applies depends on what the diagnosis turns up, and you'll be told which route it's taking and why before it happens.

Blue screen or boot error on screen right now?

Photograph it before restarting. The error code is the fastest way to narrow down the cause.

Send me the photo

What Windows repair costs

Czech crowns. Tune-up and reinstall are fixed prices, repairs depend on the fault.
Tune-up and speed-up790 Kč
Repair in place: boot, update or driver faultsfrom 990 Kč
Clean reinstall, drivers and your files restored1,390 Kč
Remote session, 30 min590 Kč
On-site call-out in Prague, plus time on site490 Kč
Diagnosis decides between repair and reinstall, and you hear which before it happens. No VAT added to any of it. See all prices

Frequently asked

Will I lose my files if Windows is reinstalled?

No. Files are backed up before a reinstall and put back afterwards. If a drive is failing badly, the recovery odds are explained before anything is touched.

My laptop is slow. Do I need a new one?

Often not. Plenty of laptops written off as too old are fixed by clearing startup bloat, reinstalling cleanly, or replacing a tired drive. You'll get an honest answer on whether the machine is worth keeping.

What causes a blue screen error?

Usually a driver conflict, failing storage, or memory trouble. The error code narrows it down, so photograph the screen if you can before restarting.

Do you have a Windows licence, or do I need one?

Most machines have a licence tied to the hardware and reactivate on their own after a reinstall. If yours doesn't, that gets checked before work starts rather than discovered at the end.

Windows won't start at all. Is it fixable?

Frequently yes. Boot failures are often repairable without wiping anything, and even where a reinstall is needed, files can usually be pulled off the drive first.

How to get it sorted

  1. If there's an error code or blue screen, photograph it before restarting. That code often decides the whole diagnosis.
  2. Tell me the make and rough age of the machine. A six-year-old laptop and a six-month-old one point at different causes.
  3. Diagnosis decides repair or reinstall. You're told which route it's taking, and why, before anything is wiped.

Related services